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First, Break All the Rules.

Publisher : Pocket Books

Quality : Used - Good  

Pages : 301

Format: Paperback

Category : Management - Human Resources

Goodreads Rating : 3.9/5

Book Summary

Business authors Marcus Buckingham and Curt Coffman discuss the fallacies of standard management thinking and how good managers create and sustain employee satisfaction. The book is a result of observations based on 80,000 interviews with managers as conducted by the Gallup Organization in the last 25 years. The core of the matter lies in how these managers have debunked old myths about management and how they created new truths on obtaining and keeping talented people in their organization. Some key ideas of the book include what the best managers do and don’t do: they treat every employee as an individual; they don’t try to fix weaknesses, but instead focus on strengths and talent; and they find ways to measure, count, and reward outcomes.

According to the authors, the basic things all managers should know are what the employee is expected to do, how to equip him to do it, and how to give praise for a job well done.